Frequently Asked Questions
FAQ's
Paint and supplies
Which paint do I use for which surface?
How much paint do I need?
Easy, use our calculator!
Where do I take the empty cans?
Save the planet and take them along on your next trip to a container park.
What if I have some paint left?
Keep it! You never know if you’ll need it for a touch-up later. To avoid drying up, it’s best to use a small container, like a glass jar with a lid.
Do I need a primer?
No. Blisspaint is self-priming. However, for a full bright finish and intensity, two layers is always best.
How do I get started?
Check our step-by-step guide.
How do I save my brushes?
Orders
How do I check the status of my order?
We’ll send you the track-and-trace info through e-mail. Be sure to check your spam folder. If you don't have any e-mail please get in touch.
What is your return policy?
Samples are non refundable. Returns for our kits, paint and supplies cost 7 euros. Returns are applicable for 21 days (including 7 days of shipping). Your refund is transferred after 7 days upon receiving your shipment.
To start your refund: https://blisspaintshop.shipping-portal.com/rp/
Requirements:
- T-shirt was never worn
- Paint buckets are unopened
- Supplies are unused
Can I exchange my order?
That depends on the problem. Tell us!
Billing
Which payment options do you accept?
Almost every option you can find!
Product information
Do you have a safety and technical data sheet?
Sure, just ask and we’ll mail it to you.
Colour Samples
Do you have individual colour samples?
We offer 4 colour samples for free. The colour samples are realised using blisspaint paint, so they represent the real colour. You can order them via this link. A 100% discount will automatically be applied to the samples in your basket. No shipping costs for samples.
Do you have a colour sample chart?
Yes, you can find it here. 53 blisspaint colour samples. The samples are realised using blisspaint paint, so they represent the real colour. No shipping cost for the colour sample chart.
Shipping
Where does blisspaint ship?
We ship to our home base Belgium, the Netherlands and Luxemburg. Shipping costs are the same within and outside Belgium.
How much does shipping cost?
When will I get my blisspaint order?
Count on 2 to 3 working days.